HP LaserJet printers duplex when they aren't supposed to

-
Came across an issue today where, after a firmware update, a HP LaserJet P4015 decided to send paper from the Letterhead tray through the duplexer. I knew I had seen it before but couldn't recall how it was resolved, but eventually I stumbled across discussions of the same issue. Most refer to the use of an "All_ALM_types_OFF.prn" file which when sent through the printer resolved the issue. It turned out I had a copy of said file lurking in my "I must organise this one of these days" folder. Here's how the PRN file looks in Notepad++, since Notepad and web forums don't render the escape codes correctly:

However, this can also be dealt with from the printer's web console.

If you want to read about what Alternative Letterhead Mode does when it's on, try this HP page. If you want to know why, years after this issue was first flagged, HP are still shipping firmware which can trip this setting on various models then I have no wisdom for you :)

Location: Toronto, ON, Canada

Comments

Post a Comment

Popular posts from this blog

What is the virtue of a proportional response?

-
A question posed by Martin Sheen in his TV role as the President of the United States . Israel answered that question, correctly long ago - there is no virtue in meeting an attack on your territory with anything other than overwhelming, punitive force sufficent to dissuade future attacks. While I would oppose many Israeli security policies, in which Islamic state would you have seen the courts override the executive on humanitarian grounds, such as with their decision on the Concrete Curtain? The pullout from Gaza was widely predicted never to happen because Israel wouldn't stand up to its extremists - yet the landgrab settlements there have been removed. The proportional response from Hamas was to kidnap soldiers from the Israeli side of the fence. The proportional response from Hezbollah was to continue firing missiles into northern Israel - the fact that their missiles can reach Israeli soil at all being because (a) Israel complied with the negotiated settlement and pulled o
Read more

"Your request could not be completed. Please try again in a few minutes."

-
When setting automatic replies (Out of Office) via Exchange 2013 OWA on behalf of another user, the message in the title can be displayed when saving the text. If you look at the System Event Log on the Exchange Server, you may see the following event ID 4: Current user: '" (domain)/(OU)/(OU)/(administrator) " on behalf of " (domain)/(OU)/(OU)/(User) "' Request for URL ( long URL follows ) failed with the following error: Microsoft.Exchange.Management.ControlPanel.RegionalSettingsNotConfiguredException: We couldn't process the request because the user ' (domain)/(OU)/(OU)/(User) ' hasn't signed in to Outlook Web App and selected a language and a time zone. Ask the user to do this, or, if you are a member of the built-in Organization Management or Help Desk role group, you can use Window PowerShell to select a language and time zone for them. Cancel the Automatic Replies dialog and switch to Settings, which will display a Time Zone selecti
Read more

Remote Desktop Connection Manager - a boon for admins

-
I subscribe to a bunch of Microsoft blogs and one of them revealed a gem in the past month.  RDCMan, a tool which allows an admin to group together remote desktops, preset their username/password combos and connect to those groups with a right-click option, has been invaluable in my work lately which involves quickly jumping from server to server or from servers to a group of workstations.  The gorgeous thing about it is not merely a gallery of thumbnails of the connected sessions, but the ability to interact with the thumbnails with sufficiently accurate mouse clicks.  Heartily recommended. Here's the original post: Introducing Remote Desktop Connection Manager 2.2 (You had me at EHLO - the Microsoft Exchange Team blog)
Read more