Tuesday, April 22, 2014

Migrating a print server from Windows 2003 or 2008 to a Windows 2008 R2 server? A possible pitfall

I was having some trouble migrating one of my print servers (Windows 2008) to a stable 2008R2 file server. I intended to use the DNS name of the existing server as a CNAME alias on the new server, and didn't think it would cause much difficulty because the SMB shares are already advertised via a similarly migrated CNAME and the print queues worked fine when referenced by the server A record. Not so.

It turns out the print spooler service needs to be allowed access the network in such circumstances, and failure to do so results in a 0x00000709 error. The situation is detailed here at TechNet Blogs. Even though it refers to a non-Microsoft DNS server I encountered the issue with a Windows 2003 R2 DNS instance. There is further reference to DNSonewire in this Knowledge Base article. Implementing the suggested reg key and restarting the spooler service resulted in a working connection to a CNAME referenced queue. Now I have to find the next cutover window...
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